M/Cloud Services
Consulting, strategy, operation
We support you in developing and implementing a holistically operating strategy in your company.
SERVICES & SOLUTIONS + M365 & AZURE
Are you planning to use M365 and/or Azure? No problem, we show you the full possibilities of standard and individual solutions.
IT SECURITY, DATA & INFORMATION SECURITY
More than anti-virus and firewall! Protect your company’s most valuable assets with us.
INTERNATIONAL 24/7 SERVICE
SPOC, hotline or round-the-clock support – we are there for you 24 hours a day, 365 days a year! We offer worldwide support in English and German.
Consulting, strategy, operation
Do you have the feeling that something has to change fundamentally in your corporate IT? Do you want to make your company fit for future challenges and change it sustainably? How can your structure and corporate culture become more agile and build up a drive to make greater leaps in development while not losing sight of your values?
MERENTIS Managed Services can heroically come to your aid here and support you in your tasks and in achieving your goals! With over a quarter of a century of experience, we offer you a service that is tailored to you in the best possible way to achieve exactly the right level of effectiveness for the respective stage of your company’s development. So you can start from scratch with us or add specific components to your existing IT.
With us as your strong IT partner, you will be
- More successful in the market
- More efficient by focusing on your goals
- Reduce the complexity in your company
- Resilient and fit for upcoming tasks
- More attractive for your customers
Services & Solutions M365 and Azure
The use of Microsoft 365 and Azure has experienced strong growth in the near past. IaaS, PaaS or SaaS in single-cloud, multi-cloud or hybrid environments are on the rise and offer various advantages.
Don’t just take the first step and move to the cloud, but also take advantage of all the other benefits. MERENTIS offers you a wide range of services and support. Our certified experts will advise you when it comes to the topics of optimization or the correct use (in) the Microsoft Cloud. Azure Functions, Power Platform, Teams App or the integration of workflows into the everyday working environment of your employees, the integration of third-party applications or the migration of your self-developed applications to cloud services – we are happy to support you with our rich expertise.
IT security, data and information security
You know the term “botnet” or the popular distributed service blocks? Are you setting up honeypots to make hidden exploits visible and equalize APT? Are even on the safe side with a PKI and happy that their IDS makes a pen test unnecessary? Very good!
But if one of the mentioned terms doesn’t mean anything to you or if you want to learn more about the above-mentioned topic, our experts from the IT security environment are looking forward to contacting you in order to explain how to make IT security transparent and to show you what you should know as the person responsible for the GRC (“Governance, Risk and Compliance”) field of work.
In addition, we give you sustainable advice in an area of data and information security which is highly critical for every company nowadays. After a short analysis, we show you how to protect the most important thing in your company – your company data and information – and how to keep it operational.
International 24/7/365 Service
Single Point of Contact, a service around the clock, 24 hours a day, 365 days a year for any questions your employees may have. Direct contact to the right experts on a very short service channel, with years of experience in the IT industry. With a special Nordic-Hanseatic flair and a style of customer orientation that cannot be more individually tailored to you and your company. We are there for you with our service in German or English.
MERENTIS Managed Services
Our portfolio in detail
IT Operations
MERENTIS IT Operations is available to you as a service for all questions regarding the infrastructure of local, hybrid or cloud infrastructures. The type of component does not matter – whether it is a server, client, database, cloud services or connectors for connecting multi-cloud environments – our IT Operations team provides you with conceptual consulting support through operational expertise. In addition, we provide service and support for so-called baseline applications, for our own MERENTIS application or for your customer-specific applications. This also includes 3rd-level communication with various manufacturers in the event of a malfunction.
Consulting
Our experienced consultants advise you on the entire portfolio of MERENTIS Managed Services, create individualized concepts for you or accompany your IT projects in a wide variety of ways. Migrations of IT infrastructures as part of a spin-off of entire companies or parts of companies are just as much a part of our consulting services as the analysis of corporate processes or the development of optimization recommendations. You receive holistic support from us for your area of responsibility and tailored to your needs.
Service Desk
From the hotline to production-critical front desks, our service desk offers you the option of 1st and 2nd level support in accordance with ITIL certification. Dynamically flexible processes enable a round-the-clock service that maps your IT support with quality-oriented processes in operation. In doing so, we can take over the complete communication between user and possible suppliers, so that you can concentrate 100% on your core business.
Client Management
MERENTIS Client Management enables your end users to enjoy the highest quality service through standardization of IT workstations and to get the most out of your IT. From rollout, software management, administration of policies and patch strategies, and endpoint security to inventory, mobile device management, and comprehensive user support, we offer you and your employees a highly complex solution approach.
IT-Security & Network
The experts in our security team advise you on the design, deployment and operation of IT security strategies and concepts. This ranges from global rollouts of applications to project management and handover to an operational service. We cover all fields of activity of security-relevant network technology and also take over the monitoring of such components from various manufacturers.
Risk and information security management
Together, we strengthen information security in all areas of your company. By implementing simple but essential measures, we create improved basic security. Constant improvement measures continuously increase your IT security. The goal is to protect against dangers and threats and to prevent economic damage. We help you, because information security is more than just IT security!
Onsite Support Service
The Onsite Support Service provides advice and support for the IT infrastructure directly on your premises. The tasks of our expertly trained employees include the acceptance, analysis and elimination of faults in this environment. The personal contact to your employees enables an uncomplicated and fast procedure.
Procurement
Do you need new hardware or licenses for your company? Our procurement management takes care of the consulting and procurement of various hardware and licenses. As a partner of well-known companies, we offer you a full range of products.
Not the right one for your company?
No problem! We also offer various smaller and individually tailored to you and your company solutions.